Green Team
On Demand Support for Real Estate Agents
At Better Homes and Gardens Real Estate, we know that balancing the demands of working with buyers and sellers can be overwhelming. That’s why we offer ASSIST, a comprehensive, on-demand support system designed to lighten your workload. With our dedicated full-time staff, you can effortlessly market listings, open houses, your business and more—giving you the time to focus on what matters most: growing your business and serving your clients.
The Overwhelmed Agent
Emma slumped into her chair, her desk buried under a sea of paperwork. The phone buzzed—another client asking for an update on their listing. Her inbox overflowed with emails from photographers, inspectors, and potential buyers. She had three listings going live this week, two closings to finalize, and absolutely no time to breathe.
Her coffee had gone cold. Again.
Just as she felt the weight of it all pressing down, a notification popped up: “Need help? Green Team Assist is here.”
Emma clicked instinctively. Within minutes, she had delegated tasks she’d been drowning in: transaction paperwork to Dotloop, MLS data entry, and even scheduling a virtual tour. A dedicated assistant handled her social media, crafting a polished "JUST LISTED" post while another team member designed a sleek marketing flyer.
For the first time in weeks, Emma exhaled. Green Team Assist wasn’t just support—it was her lifeline. With the heavy lifting off her plate, she could finally do what she did best: connect with clients and close deals.
She picked up her coffee, reheated it, and smiled. This was the fresh start she needed.
Green Team ASSIST: On-Demand Support
Green Team Assist is an on-demand support system that empowers agents by allowing them to delegate time-consuming administrative and marketing tasks to a dedicated team within our brokerage. This ensures that agents can focus on what they do best—serving clients and closing deals—while our experienced staff handles everything from transaction management and paperwork to listing coordination, marketing support, and client communications. By streamlining operations and providing reliable, professional assistance whenever needed, our system enhances efficiency, boosts productivity, and ultimately helps agents grow their business with confidence.
Below is a list of services we offer. There's nothing we can't do! If you do not see something on the list below, please submit a general assistance request.
Use the "Submit a Request to ASSIST" button to place your order.
Listings with ASSIST:
There are many services that are available for agents to help assist with listings.
Automated:
- All listing updates including For Sale, Under Contract and Sold will automatically be placed on BHGRE Green Team social media channels.
- Moxi Impress: Once your listing is active, you will receive a marketing package via email from Moxi which will include: Social Media Images, Flyers, Brochure, Property Website, Video Slideshow, Email Postcard, Just Listed Postcard and Virtual Tour.
- Listing will be syndicated to 175 channels, 29 Countries, 21 Portals, 16 Languages.
Listing Flyer
Double Sided with Floor-plan
Trusted Professionals
Steps to Selling Your Home
Highlight PDF for MLS
8.5 x 11 Brochure
Staging Guides
Home Photo Album
Listing Box
Transaction & MLS Setup:
- Set up transaction in Instanet or Dotloop with required documents
- Enter info into MLS using Realist Tax in Matrix & double-check the correct school district
- Write public listing remarks/agent-only remarks
- Upload photos to the MLS
- Enter ShowingTime instructions
Marketing & Promotion:
- Create a virtual tour
- Design in-home marketing flyers & brochure
- Order sign installation
- Send new listing to the client
- Connect with clients on social media and send them a "JUST LISTED" post
- Create video content for FB/Insta Reels & TikTok
- "Just Listed" direct mail marketing to neighboring properties
- Send a mass email with a property flyer to all local agents
- Get listing on local Broker Tour (Warwick)
Ongoing Listing Management:
- Set a reminder for the listing expiration date to monitor its status (remove when listing goes into contract)
- Schedule reminder tasks to update seasonal photos
- Check MLS for reverse prospects and send emails in MLS to clients/brokers
- Create a listing report for the sellers
- Zillow.com: If the agent has a Premier Account, set up email notifications to send the client a listing report
- Realtor.com: Set up email notifications to send the client a listing report
- If a price reduction happens, create social media posts & email blasts
- Make a pop-by for the client
Luxury Listings with ASSIST:
There are many services that are available for agents to help assist with luxury listings. Better Homes and Gardens Real Estate has an entire Marekting Package for the Distinctive Collection. To check to see if your home qualifies, use this link. Additionally, all Distinctive Collection homes must have at least 10 high quality images.
Automated:
- All listing updates including For Sale, Under Contract and Sold will automatically be placed on BHGRE Green Team social media channels with Distinctive Collection branding.
- Moxi Impress: Once your listing is active, you will receive a marketing package via email from Moxi which will include: Social Media Images, Flyers, Brochure, Property Website, Video Slideshow, Email Postcard, Just Listed Postcard and Virtual Tour with Distinctive Collection branding.
- Listing will be syndicated to 175 channels, 57 Countries, 95 Portals, 16 Languages.
- Distinctive Collection Listings will also be syndicated to the Robb Report, Wall Street Journal and James Edition.
- Syndicated to the Better Homes and Gardens Distinctive Collection Homes Website.
Listing Flyer
Double Sided with Floor Plan
Distinctive Collection Mailers
Distinctive Collection Book
Highlight PDF for MLS
Folded 8.5 x 11 Brochure
DC Staging Guides
Listing Box
Transaction & MLS Setup:
- Set up transaction in Instanet or Dotloop with required documents
- Enter info into MLS using Realist Tax in Matrix & double-check the correct school district
- Write public listing remarks/agent-only remarks
- Upload photos to the MLS
- Enter ShowingTime instructions
Marketing & Promotion:
- Create a virtual tour
- Design in-home marketing flyers & brochure
- Order sign installation
- Send new listing to the client
- Connect with clients on social media and send them a "JUST LISTED" post
- Create video content for FB/Insta Reels & TikTok
- "Just Listed" direct mail marketing to neighboring properties
- Send a mass email with a property flyer to all local agents
- Get listing on local Broker Tour (Warwick).
- All marketing materials available for Standard Homes in Distinctive Collection Branding.
Ongoing Listing Management:
- Set a reminder for the listing expiration date to monitor its status (remove when listing goes into contract)
- Schedule reminder tasks to update seasonal photos
- Check MLS for reverse prospects and send emails in MLS to clients/brokers
- Create a listing report for the sellers
- Zillow.com: If the agent has a Premier Account, set up email notifications to send the client a listing report
- Realtor.com: Set up email notifications to send the client a listing report
- If a price reduction happens, create social media posts & email blasts
- Make a pop-by for the client
Open Houses with ASSIST:
There are many services that are available for agents to help assist with open houses.
Automated:
- All Open Houses will have an event created for them on Facebook.
- They will also receive a post on our social media channels which include Facebook, Instagra, LinkedIn, X and more.
- Open Houses automatically syndicate to popular sites like Zillow.com and Realtor.com along with our website.
Open House Flyer
Generic Open House Signs
Custom Open House Sign
Open House Balloons
Marketing Materials
Personal Brochure
8.5 by 11
Property Brochure
8.5 by 11
Home Photo Album
Digital Ads and Boost
Listing & Promotion
- Set up the Open House in Matrix, GSMLS, and NJMLS.
- Post about the Open House on social media platforms.
- Write a blog post on the agent's website.
- Create an Open House video.
- Post the Open House on Craigslist.
- Create a Facebook event for the Open House.
- Fill out and submit the Open House Sign Order & Pick-Up Form.
Marketing Materials:
- Design and print the Open House flyer.
- Distribute the flyer to other real estate offices via Moxi or Constant Contact.
- Prepare Open House marketing materials (Staging Guides, BHG Magazines, BHG Cookbook).
- Create custom sign-up sheet for attendees.
Set Up & Decor:
- Organize and set up Open House signs (and remove them afterward).
- Set Up Balloons
- Order catering, snacks, and beverages.
- Create Open House gift bags.
- Design custom water bottles with branded labels.
- Purchase items to decorate and stage the home. Ex: Door mat, Candles, Air Freshener, Blankets, etc.
Post Sale with ASSIST:
There are many services that are available for agents to help assist with open houses.
Automated:
- Paperwork is checked for compliance.
- Checks to agents are promptly, electronically deposited.
- SOLD post goes to all social media channels.
- E-mail closing checklist is generated to agents to ensure paperwork is in order..
Add to Testimonial Page
Purchase Closing Gift
Mail Sold Postcards
Custom Sold Yard Sign
SOLD Post
Post-Sale Follow-Up & Marketing Checklist
Update & Close Out Listings
- Turn off property search alerts in Moxi and MLS.
- Fill out and submit the Sign & Lockbox Order Form to retrieve signage from the property.
Client Relationship Management
- Update the client’s contact information in Moxi with any new details.
- Schedule a follow-up call one week after closing to check in on the clients and ensure they are settling in smoothly.
- Send Just SOLD in personal CRM system.
Marketing & Social Media
- Create a SOLD video to highlight the success of the sale and share it on social media.
- SOLD postcards sent via EDDM or PinPoint.
- Order Closing Gift and Personalize.
- Automated Send Out Cards.
Gathering Client Feedback
- Reach out to clients to request reviews and testimonials to build credibility and future referrals.
- Add Testimonials to Marketing Materials and Website.
Digital Media Audit with ASSIST:
A digital media audit is crucial for evaluating a agents’s online presence, ensuring brand consistency, optimizing marketing efforts, and identifying growth opportunities. It helps align branding across all digital platforms while refining strategies based on engagement and conversion rates. By analyzing website performance, SEO, and audience insights, real estate agents can improve online visibility and better connect with their target market. Regular audits help business owner, like yourself, stay competitive, refine marketing approaches, and maximize their digital impact.
Our Assist Team will take a look at your online presence and audit necessary changes. Below are some of the popular sites we check.
General Guidelines (Applies to All Platforms)
- Profile Picture: Professional, high-resolution, and consistent across all platforms.
- Cover Photo/Banner (if applicable): High-quality image relevant to real estate or BHGRE Green Team branding. Canva has many great templates or you can contact our Marketing Team to design one. (Be aware of potential copyright flags.)
- Contact Information: Correct phone number, email, and office address.
- Bio/About Section: Up-to-date with clear, concise information about services, experience, and specialties. Includes keywords relevant to the local real estate market.
- Website Link: Active link to personal/business website or company page.
- Consistency: Ensure branding, tone, and messaging are consistent across all platforms.
- Compliance: Profile includes brokerage name, license number (if required by local regulations), and follows any local/state real estate advertising laws. Office phone number, Office address often needed in digital advertising requirements.
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